Shipping policy

All orders are automatically fulfilled through Supliful, our trusted fulfillment partner.

Once your order is placed, please allow 1–3 business days for processing before shipment.

You will receive a confirmation email with your tracking information once your order has shipped.

Please note that these are estimated delivery times and may vary due to factors outside our control such as carrier delays, holidays, or customs.

Shipping costs are calculated at checkout based on order weight and destination.

Once your order is shipped, you will receive a tracking number by email.

Please allow up to 48 hours for tracking information to update.

Please double-check your shipping details before placing your order.

If a package is returned due to an incorrect or incomplete address, customers may be responsible for additional reshipping fees.

If your package is lost or arrives damaged, please contact us within 7 days of delivery at support@turmaralux.com.

We will work with Supliful and the shipping carrier to resolve the issue as quickly as possible.

All Turmaralux products are printed, packed, and shipped by our fulfillment partner, Supliful.

They ensure that every order is handled with care and delivered promptly.

If you have any questions about your order or shipping, please contact us anytime at support@turmaralux.com.